Services Meet The Team | Installation We have an experienced staff that is equipped to diagnose and service all makes and models of equipment. Our goal is to keep our customers comfortable and informed about their options. Following are some of the reasons we are one of the strongest service departments in the city: 24 hour customer service – this allows you to make one phone call and speak with us personally. You won’t have to leave a voicemail and wonder when it might be heard! Like a physician, we always have a technician on call to handle emergencies. No matter when you call, a technician is ready to handle your problem. Experienced and trained service technicians – We presently have seven service technicians trained and ready to service you. They average 10 years of experience and several techs have been with us for over 25 years. They undergo continual training, year round, on new products that will make your life more comfortable and your system energy efficient. Innovative products - We strive to offer the latest in the HVAC industry: high efficiency equipment that uses 410A refrigerant, Ultra violet germicidal lights, state of the art filters, programmable controls and much more. Ask our service techs about new products to enhance your existing system. Disaster repair – Whether it be a hurricane, flood or unexpected ceiling leak, we have experienced it all. General Heating and Air Conditioning has dealt with emergency situations resulting from hurricanes such as Camille and Betsy as well countless other problems. During the most recent hurricane, one of our techs (Charlie Kihnel) braved high waters and wind, coerced a supply house to open and give him equipment and brought a new unit to a large apartment complex so they would have air conditioning. He worked 15 hours straight to keep our customer and their tenants comfortable. Guarantee – We offer a one year warranty on service work performed. Flat rate billing – We will give you a price to repair the problem before we begin the work. Even if the repair takes longer than estimated, your price won’t change. Maintenance Agreements - We offer competitive maintenance agreements that will help keep your equipment running smoothly and efficiently throughout the year. We provide the following services for the New Orleans and Northshore areas! Air Conditioning Installation Heating Unit Installation Reliable, Trained Staff Excellent Customer Service Quick, Easy, Painless Delivery Best Prices for the Best Service Many years of excellent service to the New Orleans area ...and many others! Call us now to find out more about our special deals!